Introduction to Our Cookie Policy
Mortgage Expense Lawyers (Moran Cruz & Associates Lawyers) (“we,” “us,” or “our”) values your privacy and is committed to transparency about the technologies we use. This Cookie Policy describes what cookies we use, how and why, as well as how you can make choices with respect to cookies, on our website, https://abogadosgastoshipoteca.com/. This Cookie Policy embodies our commitment to serving you through secure, reliable online services, and tailoring those services to your needs, as you expect from a leader among law firms offering expert, effective legal advice and education concerning mortgage expense refunds and other abusive banking products.
We may use the following types of cookies on our sites:
- Strictly Necessary Cookies: We use these cookies because they are essential to providing you with sites and services you have requested. The cookies we use usually provide the basic function of website communication and security, as well as some of the elements used to enhance the performance of our sites by including information about you to increase speed and load times. Without these cookies, we cannot provide you with our sites or services.
- Third Parties Cookies: We also use third party cookies which may collect information about you from our sites. Such third parties may include analytics companies that will help us determine the performance of our website(s). In general, third party cookies will be used for our marketing efforts (for example, as part of web banner tracking) or if you choose to connect with social media accounts, such as signing into an account via Facebook.
- Functional Cookies: These are optional cookies that perform functions along the lines of enhancing the performance of our sites by remembering certain details about your visits (for example, enabling you to register for services without needing to provide your name, address, email address and any additional information for each request) for your convenience.
You can reset your browser (e.g., Internet Explorer/Firefox/Chrome/Safari) settings to refuse all cookies, or accept them on a case-by-case basis. In addition to using our own cookies, our sites use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Simply put, Google Analytics uses cookie text files stored on your computer to help Google analyze user interactions with their websites. Our sites are not Google Analytics. Google Analytics uses all data collected on an anonymized basis (meaning that Google will not know who you are when you visit our sites), therefore we will not be able to use Google Analytics to identify the source of any of this information. Please click here for more information about Google’s terms and conditions for privacy (or simply do a search for ‘Google Privacy Policy’).
What are Cookies?
Cookies are tiny text files that are placed on your computer or other device (like a tablet or smartphone) when you visit a website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the website owner. For instance, cookies allow the website to remember your preferences by placing a small file on your hard drive so that it recognises you when you return as a user. They can also help you configure pages and navigate efficiently between them, among other activity. Some cookies are strictly necessary for the site to work; others can be used to identify how a site is being used by its users or to present them with tailored content.
Why We Use Cookies
At Mortgage Expense Lawyers we use Cookies for a number of reasons. Most importantly, we use them to verify that our website is working correctly and to enhance your experience when looking for information about making a claim for mortgage expenses and other services we provide. We also use Cookies to record anonymous statistical data allowing us to learn more about how users are engaging with our site. This, in turn, helps us with optimizing our website content, providing simpler navigation and guiding our communications. In addition, certain Cookies assist us in providing a secure login area and setting up online consultations.
Types of Cookies We Use
On this website we use the following types of cookies:
- Strictly Necessary Cookies: These are cookies that are required for the operation of our website. For example, these cookies allow us to remember you as you move from one page of the site to another so that you electronically log-in to your account and can submit a claim form.
- Performance Cookies: These are cookies that collect information about how visitors use our website(s), for example which website pages are most frequently visited. These cookies do not collect information that identifies users. The information is used to enhance how our services and legal resources work for you.
- Functional Cookies: Functional cookies record your preferences and recognize your computer each time you return to our website. This enables us to deliver additional personalized features such as live chat support or a pre-populated form for returning clients.
- Analytical Cookies: Analytical cookies help us to understand how many visitors we have and how they navigate within our website, allowing us to monitor and address issues with the functionality of the website. All information collected by analytical cookies is anonymized before we view it and is used solely to improve the performance, usability, and content of our website.
- Marketing and Third-Party Cookies: From time to time, we may use cookies from trusted third-party providers to show you content and advertisements that are relevant to your interests, or to integrate with social networks. Third party cookies use trackers that monitor your activity across multiple websites.
How We Use Cookies to Improve Your Experience
Our main objective with cookies is to enable an efficient, secure, and personalized service for each visitor. For example, in connection with a claim for mortgage expense refunds, our cookies remember your session in order to simplify resuming a case or corresponding with one of our lawyers. Functional cookies allow us to customize the service by remembering your communication preferences (for example, whether you want to be contacted through WhatsApp or e-mail). Performance or analytical cookies allow us to identify parts of the site that need improvement, allowing you to access information on legal claims, fees, processes without limitation.
Third-Party Cookies and Services
We use carefully selected third-party service providers to improve the functionality of our website. These third-party service providers may set their own cookies on your device when you interact with functionalities which they provide, for example, embedded videos, online chat support, or social media sharing functionalities. These service providers include, but are not limited to, Google Analytics (for analysis of website traffic), WhatsApp (for live support services), and YouTube (informational videos). While we aim to use only recognized partners, we advise you to consult the privacy and cookie policies of these third-party service providers as their data gathering practices may vary from ours.
How You Can Manage Your Cookie Preferences
You have full control of the use of cookies on your device. When you first access our website, a cookie consent banner will be displayed on your browser enabling you to accept and/or configure the use of Cookies. Also, at any time after that, you can deactivate or modify your selection by calling up the “Cookie Settings” link available at the bottom of our website. There, you can activate or deactivate certain types of Cookies, based on your preferences.
Web browser software also allows you to manage cookies. You can set all or some cookies to be blocked. You can also delete them. Some of these restrictions can result in your not being able to view certain webpages available on our website, including submitting claims or using applicable specific legal advice services.
Instructions for Managing Cookies in Your Web Browser
- Google Chrome: ‘Settings’ on your browser toolbar > ‘Privacy and Security’ > ‘Cookies and other site data.’
- Mozilla Firefox: ‘Options’ > ‘Privacy & Security’ > ‘Cookies and Site Data.’
- Microsoft Edge: ‘Settings’ > ‘Privacy, search and services’ > ‘Cookies and site permissions.’
- Safari: ‘Preferences’ > ‘Privacy’, configure or block cookies.
You can find detailed and step-by-step instructions to do this by searching for the information relating to your browsers’ help resources. Please note that blocking all cookies may impair the performance of our website and your user experience.
Cookie Duration: How Long Do We Keep Cookies?
Cookies may be stored on your device for a variety of durations. Session cookies are temporary and are deleted when you close your browser. Persistent cookies are stored on your device for a period of time or until you delete them from your browser. For instance, functional cookies that store information such as login credentials or case progression information may be stored for a period of up to 12 months to help facilitate easier visits to our site in the future. Analytical and marketing cookies are generally stored for a period of 6 to 18 months depending on the practices of the third-party provider we use. We review our use of cookies regularly to ensure they remain current and compliant with privacy laws.
Safeguarding Your Privacy and Data Security
Mortgage expense lawyers treat your privacy seriously. Data collected using cookies is handled as strictly confidential, subject to the professional standards of diligence, and in accordance with applicable data protection legislation. We will never use a cookie to collect sensitive personal data without your explicit permission. Any information collected will only be used for the purpose of improving the services we provide you, to support legal claims or improve our website. We also apply appropriate technical and organizational measures to protect your information from unauthorized access, so that information like mortgage refund information, fraud recovery information, or banking product information is protected at all times.
Children’s Privacy and Cookies
Communication through our website and the services provided on it is for families and individuals seeking to discuss mortgage costs and abusive standards of mortgage banking. We do not intentionally collect or use cookies to gather information from individuals under the age of 18. If you have reason to believe that a minor has provided us with personal information via our website, please call us immediately at [email protected] so we can take steps to remedy the matter.
Legal Basis for Our Use of Cookies
We place cookies on the basis of our legitimate interest to ensure and facilitate the effective operation of our website and our clients’ receipt of relevant, high quality and personalised legal services. For non-essential cookies (e.g. analytics, marketing, etc.) we will always seek your express consent at the time of your initial visit. You may withdraw your consent at any time by adjusting your cookie preferences or contacting us directly. We are, of course, committed to respecting your rights in accordance with applicable privacy and data protection laws.
Changes to Our Cookie Policy
From time to time, our Cookie Policy may be modified in response to changes in legal requirements, industry standards or the technologies we employ. We recommend that you read our Cookie Policy periodically to stay up-to-date on how we use cookies and how you can manage your cookie preferences. The “Last Updated” date at the bottom of this page indicates when this Cookie Policy became effective or was last updated. Significant changes to our policy will be announced via prominent notices on our websites.
How to Reach Us Concerning Cookies or Privacy Issues
For any queries, concerns or requests regarding the use of cookies or the safeguarding of your personal information, you can reach out to us at the following contact points:
- Phone: (678) 362-5419
- Email: [email protected]
- Address: 1230 Peachtree St NE Ste 73, Atlanta GA 30309
Our legal counsel are available from Monday to Saturday between the hours of 9.30 am and 9.00 pm through both electronic and WhatsApp channels, around-the-clock. We work assiduously to inform our clients and meet their privacy needs in the most effective and professional manner possible.
Your Rights Regarding Cookies and Personal Information
As a visitor to our site, you have the right to access, correct or delete any personal information we hold about you via cookies. You also have the right to object to, or restrict the extent of, certain types of processing and ask us to provide your data in a structured, commonly used and machine-readable format. In addition to clicking unsubscribe in our communications to you, should you wish to exercise any of these rights, or otherwise withdraw your consent for us using cookies, please email [email protected]. We strive to respond to all privacy-related requests promptly and, in any case, in accordance with relevant law.
Frequently Asked Questions about Cookies
- Q. Will not enabling cookies prevent me from filing my mortgage expense claim?
A. You may not be able to complete some tasks, like submitting secure forms, or receiving personalized legal advice. You can still view general information. - Q. Once I submit a claim can I adjust my cookie settings?
A. Yes. You can always change your cookie settings by clicking the ‘Cookie Settings’ link at the bottom of the page on our website or by adjusting your browser settings. - Q. Are my cookie preferences shared with third parties?
A. No, we do not share individual cookie preferences with third parties. Third party cookies are only used after you have given us permission to do so and are subject to the providers’ privacy policies.
For more questions, please contact [email protected]
Conclusion and You Have Control Over Cookies
At Mortgage Expense Lawyers (Moran Cruz & Associates Lawyers), your privacy and user experience is of the utmost importance to us. As part of this commitment, our Cookie Policy aims to provide consumers and clients with succinct, actionable advice on how we use cookies, why they matter and what steps you can take to manage your cookie preferences. Whether you need advice on mortgage expense refunds, abusive banking products, or any other legal service, you can have complete confidence in how your data is handled. If you need further information, or require professional legal assistance on any other legal issue, do not hesitate to get in touch with us by calling (678) 362-5419, by email on [email protected], or by visiting our Atlanta office. We’re here to help return what’s rightfully yours – it’s that simple.